Why DoorDash Customers Should ALWAYS Answer Calls 🚗📞 | Dasher Tips & Customer Warnings
0If you’ve ever wondered what happens when a DoorDash customer doesn’t answer their phone, this video explains it from both sides — Dasher and customer. 🚗📞
I share real DoorDash delivery experiences, why it’s important for customers to answer calls, and tips for drivers on handling missed calls, substitutions, refunds, and support issues.
Whether you’re a DoorDash driver looking to protect your ratings or a customer who wants smoother deliveries, this video covers everything you need to know.
Hey Dashers and DoorDash customers 👋 This video is for BOTH sides — drivers and customers.
I explain why it’s frustrating and risky when customers don’t answer their phones, and what drivers should do when they can’t reach a customer.
👉 For customers, ignoring your Dasher’s call can mean:
Wrong substitutions you don’t want 🧀🥤
Orders cancelled or refunded 💸
Food left at the wrong location 🏠
Alcohol orders cancelled while still being charged 🍺
👉 For Dashers, I cover:
Steps to take if customers don’t answer
When to call support (and how they respond)
Substitution & refund choices that won’t tank your ratings
Real delivery experiences where customer communication made a difference
Whether you’re a DoorDash customer who wants to avoid order issues, or a Dasher trying to keep ratings high, this video breaks it all down with real stories from the road.
💬 Drop a comment with your experience — have you ever had a customer not answer the phone? Or as a customer, have you ever missed your Dasher’s call?
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