Winning trust: The delicate balance between technology and human emotion

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Ireland Web Summit
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Published on ● Video Link: https://www.youtube.com/watch?v=WKb1BcoBbA0


Category:
Vlog
Duration: 19:52
1,071 views
11

In a world where winning customer loyalty and trust is harder than ever, how can brands find a delicate balance between technology and human emotion? In this talk, SurveyMonkey CEO Zander Lurie will use SurveyMonkey’s own research and other studies to show what it takes to earn - and keep - trust.

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