Configuring Copilot Agents in Dynamics 365

Channel:
Microsoft Reactor
Subscribers:
114,000
Published on ● Video Link: https://www.youtube.com/watch?v=N453_xq3E9k


Duration: 0:00
110 views
3

In this session we will discuss how Conversational IVRs enable enterprises to increase containment, improve customer satisfaction and reduce cost by letting customers self-serve using their voice. We will see a demo on how to configure copilot agents in Dynamics 365.

The session will focus on-
Configure Copilot agents in Dynamics 365

What will the attendees learn from this session?
How Copilot will help improve customer satisfaction with self-serve capability using copilot agents.

Learn Module-https://aka.ms/365ContactCenterIVR



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