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The Operator (2024)

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Here's how to Enable Cellular option in Windows.

i. There are a few possible reasons why cellular is not working in Windows, and some steps you can try to fix it.

- One of the possible reasons is that your **SIM card** is not inserted properly, not activated, or not compatible with your device. To check this, you can try the following:
- Make sure your SIM card is inserted correctly into the SIM card slot on your device. You may need a SIM card tool or a paperclip to open the slot. If you have an eSIM, make sure it's installed and activated. For more info, see Use an eSIM to get a cellular data connection on your Windows PC.
- Make sure your SIM card is not locked by a PIN code. To do this, go to Settings - Network & internet - Cellular - Advanced options - SIM PIN and turn off the toggle if it's on.
- Make sure your SIM card is compatible with your device and your mobile operator. You can contact your mobile operator or check their website for more info.

- Another possible reason is that your **cellular settings** are not configured correctly or need to be updated. To check this, you can try the following:
- Make sure cellular is turned on and you have a cellular data plan from your mobile operator. To do this, go to Settings - Network & internet - Cellular and turn on the toggle under Cellular. If you don't see Cellular as an option, make sure you have a SIM card or an eSIM installed and activated.
- Make sure you have selected the right SIM card or eSIM profile for cellular data if you have more than one. To do this, go to Settings - Network & internet - Cellular and select Use this SIM for cellular data under Advanced options.
- Make sure you have entered the correct user name, password, and access point name (APN) for your cellular network. To do this, go to Settings - Network & internet - Cellular and select Advanced options - Add an APN. You can find this information from your mobile operator or on their website.
- Make sure you have the latest updates for Windows and your cellular drivers. To do this, go to Settings - Update & security - Windows Update and select Check for updates. If there are any updates available, install them and restart your device.

- A third possible reason is that there is a **problem with your device** or your **cellular network**. To check this, you can try the following:
- Restart your device and see if that helps. Sometimes, a simple reboot can fix many issues with connectivity.
- Eject and reinsert your SIM card or switch to another SIM card or eSIM profile if you have one. This can help refresh your connection and resolve any glitches.
- Check if there is a good cellular signal in your area and if there are any service outages or maintenance work by your mobile operator. You can contact your mobile operator or check their website for more info.
- Try connecting to another cellular network if available. You may need to change your network mode or roaming settings depending on your location and mobile operator. To do this, go to Settings - Network & internet - Cellular and select Advanced options - Network selection or Roaming options.

If none of them work, you may need to **contact your mobile operator** or **Microsoft support** for further assistance.

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