How to Block a Buyer on eBay
141In this video I'll show you how to block a buyer on eBay.
Timestamps:
Introduction: 0:00
Steps to Block a Buyer on eBay: 0:39
Conclusion: 2:16
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Video Transcript:
EBay is mostly a great place to sell items online. However, some users on the platform can be a real pain, whether they don't pay, harass you by sending messages, complain about the product you sent them, or something else. No matter what the reason, if you identify users you no longer want to deal with, eBay makes it easy to block them from being able to purchase your listings or contact you. The only caveat is that you can't block buyers in the eBay mobile app, and you can only block them on the eBay website.
Now let's walk through the steps to block a buyer on eBay.
Step 1. Open a web browser, navigate to www.ebay.com, and then sign in to your eBay account if you're not signed in already. You'll land on your eBay home screen.
Step 2. Click the drop-down arrow next to your account name at the top of the screen to display a menu, and then click "Account Settings" in that menu. The My eBay screen is displayed.
Step 3. Scroll down to the Selling section, and then click "Selling Preferences." The Selling Preferences screen is shown.
Step 4. Scroll down this screen until you see the Your Buyers section, and then click "Edit" next to the Blocked Buyers List item in this section. The Buyer Management screen is displayed.
Step 5. Find the Blocked Buyer List section, and then click "Manage Blocked Buyer List" in that section. The Block Buyers From Your Listings screen is shown.
Step 6. Scroll down this screen to the Blocked Buyer List, and then enter either the individual's eBay user ID or email address. You can enter multiple users by separating each user with a comma.
Step 7. Click "Submit" after entering the information for the eBay users you want to block from being able to purchase your eBay listings. A success message is displayed at the top of the screen letting you know that your Blocked Buyer List has successfully been updated. Additionally, by default, anyone you add to the blocked buyers list will no longer be able to contact you.