How to Fix WIFI Internet Not Connecting on PS5 (Wireless Settings)
17If your PS5 is not connecting to your Wi-Fi network or you're experiencing internet connectivity issues, there are several steps you can take to troubleshoot and potentially resolve the problem. Here's a guide on how to fix Wi-Fi internet connection issues on your PS5:
Check Your Network Connection:
Go to the PS5 home screen and press the PlayStation button on your controller.
Navigate to the "Settings" menu.
Access Network Settings:
In the "Settings" menu, select "Network."
View Network Status:
Select "Connection Status" to view the network status. Ensure that your Wi-Fi network is listed, and it should show that you are connected.
Test Internet Connection:
Within the "Network" settings, select "Test Internet Connection." This test will diagnose and report any issues with your internet connection.
Restart Your Router and Modem:
Unplug the power from your router and modem, wait for about 30 seconds, then plug them back in. This can help refresh your network connection.
Check for Network Issues:
After running the Internet Connection test, check if there are any issues reported. The test may identify problems with your network that need addressing.
Check Wi-Fi Signal Strength:
Ensure that your PS5 is within a reasonable range of your Wi-Fi router. Thick walls, other electronic devices, and interference can affect signal strength. If the signal is weak, consider moving the router closer to your console or using a Wi-Fi extender.
Reset Network Settings:
In the "Network" settings, you can choose to reset network settings to default. Be cautious with this option, as it will erase all network configurations, including Wi-Fi passwords and other settings.
Change DNS Settings:
You can try changing the DNS settings on your PS5 to use a different DNS server. Google's DNS (8.8.8.8 and 8.8.4.4) or OpenDNS (208.67.222.222 and 208.67.220.220) are commonly used alternatives. To change DNS settings, go to "Settings" - "Network" - "Set Up Internet Connection" - "Use Wi-Fi" or "Use LAN Cable" - "Custom" and enter the DNS manually.
Update PS5 System Software:
Ensure that your PS5 is running the latest system software. Software updates may include fixes for network-related issues.
Contact Your Internet Service Provider (ISP):
If you continue to experience Wi-Fi connectivity issues, it may be a problem with your internet service. Contact your ISP to ensure there are no problems with your internet connection.
Use a Wired Connection (Ethernet):
If Wi-Fi issues persist and you have the option, consider using a wired Ethernet connection. This can provide a more stable and reliable connection, especially for online gaming.
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