How to Fix PS5 Controller That Keeps Disconnecting on PS5 (Wifi Interference Method)

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Fortnite
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Fortnite (2017)
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Guide
Duration: 5:38
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If your PS5 controller is frequently disconnecting from your PlayStation 5 console, it can be frustrating. Here are some steps you can take to troubleshoot and resolve the issue:

Charge the Controller: Make sure your controller is fully charged. Connect it to the PS5 using a USB cable and let it charge for a while. A low battery can sometimes cause connectivity problems.

Reset the Controller: To reset your PS5 controller, you can use a small pin or paperclip to press the tiny reset button on the back of the controller. After resetting, re-pair the controller with your PS5 by connecting it via USB cable and pressing the PlayStation button.

Check for Interference: Wireless interference can cause connectivity issues. Ensure that there are no other wireless devices (such as Wi-Fi routers or Bluetooth devices) that might be interfering with the controller's signal.

Update the Controller Firmware: Sometimes, controller connectivity issues can be resolved with a firmware update. Ensure that your controller's firmware is up to date. You can do this through the PS5 settings menu.

Reposition the Console: Make sure your PS5 is placed in an open area with a clear line of sight to the controller. Objects, walls, or other obstacles can interfere with the signal.

Check for Bluetooth Devices: If you have multiple Bluetooth devices connected to your PS5, disconnect or turn off any devices that might be causing interference.

Use a Wired Connection: If you continue to experience problems with wireless connectivity, you can connect the controller to the PS5 using a USB cable. This will eliminate wireless interference.

Replace or Repair: If none of the above steps resolve the issue, you might have a defective controller. Contact Sony customer support or the retailer where you purchased the controller for warranty information or replacement options.

Console Software Update: Ensure that your PS5 console is running the latest system software. Sometimes, software updates can fix controller-related issues.

Check for Physical Damage: Examine the controller for any physical damage, such as loose parts or exposed wires. If you notice any physical damage, you may need to consider repairing or replacing the controller.


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Tags:
playstation 5
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