Maximizing Your Uptime Through Relentless Improvements Over Time | Lance Stites

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Published on ● Video Link: https://www.youtube.com/watch?v=1tjbyAumT-c



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Delivered at LiveOps Connect at Casual Connect USA 2017. Players suffer when service is interrupted, but it can be minimized and even mitigated if you know about it before your players do. Learn how Riot Games has maximized their uptime over the years by relentlessly improving their ToT (Trend over Time), and how you can apply these lessons even at a small studio. Topics include monitoring/alerting, triaging, dev ownership, and setting up an effective Network Operations Center (NOC) and Live Production team.




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Tags:
Lance Stites
CCUSA17
Casual Connect USA 2017
gaming
Riot Games
development