Microsoft Store Not Showing Purchased Apps and Games? Here's How to Fix It! (solved)
0Hey guys, welcome back to my channel where we talk all things tech. Today, I'm going to show you how to fix the issue of Microsoft Store not showing your purchased apps and games.
Step 1: Check your Microsoft account
The first thing you should do is check that you are logged in to the Microsoft Store using the same Microsoft account that you used to purchase the apps and games. To do this, open the Microsoft Store, click on your profile picture, and check that the account listed is the same one you used to make the purchases.
Step 2: Check your purchase history
Next, check your purchase history to ensure that your apps and games are registered to your Microsoft account. To do this, go to account.microsoft.com/billing/orders and sign in to your Microsoft account. Here, you can view your purchase history and confirm that your apps and games are listed.
Step 3: Reset the Microsoft Store cache
If your purchased apps and games are not showing up in the Microsoft Store, you can try resetting the Store cache. To do this, open the Run dialog box (press the Windows key + R) and type "wsreset.exe" in the box. Press Enter, and the cache will be reset.
Step 4: Sign out and sign back in
Another solution that may work is to sign out of the Microsoft Store and then sign back in. To do this, open the Microsoft Store, click on your profile picture, and select "Sign out." Once you have signed out, sign back in using the same Microsoft account.
Step 5: Run the Windows Store Apps troubleshooter
If the issue still persists, you can try running the Windows Store Apps troubleshooter. To do this, go to Settings ; Update & Security ; Troubleshoot ; Additional troubleshooters ; Windows Store Apps ; Run the troubleshooter.
Step 6: Contact Microsoft support
If none of these steps work, you may need to contact Microsoft support for further assistance.
Conclusion:
And there you have it! Those were the steps to fix the issue of Microsoft Store not showing your purchased apps and games. I hope this video was helpful to you. If you have any questions or suggestions, feel free to leave a comment below. Thanks for watching, and don't forget to subscribe to my channel for more tech-related content!
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