Pixel 4a 5G - Touch not responsive after Android 12 - Factory reset did not fix

Channel:
Australia Magic Monk
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Published on ● Video Link: https://www.youtube.com/watch?v=6yxJy1zaX7s


Duration: 11:55
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Watch part 2 of this video here: https://www.youtube.com/watch?v=ZPCFo99P0P4

I bought my Google Pixel 4A 5G last year on March 20 (2021). Since it hasn't been a year yet, I'm glad this problem occurred before the warranty period expired. I am not sure what caused it, but all I can remember is doing an Android 12 update recently. I don't recall doing anything else specific with it recently. Suddenly the touch screen sensitivity got really bad after the update. I discovered this when I tried to send someone a message and could barely type. After that I also noticed that I can't pinch zoom in or out with Google Maps, which means something is seriously wrong with the phone.

I don't like doing this as it's a lot of work, but I proceeded to back up all of my data to my google drive and then did a factory reset. I'm glad I have a Google One membership which gives me a bit more online space to backup data. After doing the factory reset and restoring all my data, I tried to go to google maps again and check whether I can zoom in and out by pinching. Again it will not do it. So my only solution now is to take the phone back to the shop.

You will hear more about this in the next video!



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