Seattle Children’s finds a HIPAA-compliant solution with Google Workspace with Gemini
13Featured in this video: Jiby Varghese, Senior Director of Enterprise Engineering, AI and Technology, Seattle Children’s
Executive summary: Seattle Children’s, a leading pediatric healthcare provider, adopted Google Workspace with Gemini and NotebookLM to enhance operational efficiency, streamline research, and improve patient care. The hospital’s rapid adoption of Gemini was driven by its HIPAA compliance, enabling physicians and researchers to use AI without compromising protected health information.
Gemini is now used to speed up tasks such as writing meeting notes, drafting emails, and curating research content, while NotebookLM centralizes diverse data types—from SOPs to contracts—into a single, searchable knowledge base. These tools have reduced administrative burdens, improved the quality of work, and freed physicians to spend more time focusing on patient care.
Challenge: Seattle Children’s needed a secure, HIPAA-compliant AI solution to support physicians, researchers, and staff in reducing administrative workload, accelerating research, and improving operational efficiency—all while protecting sensitive patient information.
Solution: Seattle Children’s implemented Google Workspace with Gemini to automate and speed up everyday tasks such as note-taking, email drafting, and research content curation. NotebookLM was deployed to centralize knowledge by aggregating multiple data types—videos, SOPs, FAQs, contracts—into a single, searchable platform. Together, these tools enabled staff to retrieve answers instantly, create high-quality content faster, and collaborate more effectively.
Results: With Google Workspace, Gemini, and NotebookLM, Seattle Children’s has significantly improved workflow efficiency. Physicians now draft emails, notes, and tickets in seconds instead of hours, reducing administrative load and enabling more time for patient care. Researchers can quickly curate content from multiple sources, while leaders can instantly query large datasets—such as hundreds of contracts—during meetings. The centralized knowledge in NotebookLM has eliminated the need to start content from scratch, improving work quality and accelerating decision-making across the organization.
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