What should I do if I don't know why I'm penalized?

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Google Search Central

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Published on October 28, 2009 5:39:41 PM ● Video Link: https://www.youtube.com/watch?v=bfZq1zS0w3A

Duration: 1:16

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25

AliceC from Los Angeles, CA asks:

"If it appears that your site has been penalized in SERP position, but you have done nothing wrong and cannot diagnose what the problem is, how do you proceed? Do you file a reconsideration, without being able to say what was wrong and what was fixed?"