www sysco 101: sysco online ordering?

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This vid helps get started w/ www sysco.

i. Sysco offers online ordering capabilities through its digital platform called "Sysco Shop." Here's an overview of Sysco's online ordering process:

### 1. Accessing Sysco Shop:
Customers can access Sysco Shop through the Sysco website or by using the Sysco Shop mobile app. They may need to create an account or log in with their existing account credentials to start browsing products and placing orders.

### 2. Browsing Products:
Once logged in, customers can browse Sysco's extensive catalog of food products, beverages, kitchen equipment, cleaning supplies, and other restaurant essentials. They can explore various categories and subcategories to find specific items they need.

### 3. Searching for Products:
Sysco Shop includes a search feature that allows customers to quickly find products by entering keywords, product names, or SKUs. This helps streamline the ordering process and makes it easier to locate specific items.

### 4. Adding Items to Cart:
Customers can add products to their shopping cart by selecting the desired quantities and clicking the "Add to Cart" button. They can review their cart at any time, adjust quantities, or remove items as needed before proceeding to checkout.

### 5. Checkout Process:
When customers are ready to place their order, they can proceed to the checkout process. They can specify delivery or pickup options, choose delivery dates and times, and select payment methods such as credit card or invoice billing.

### 6. Order Confirmation:
After completing the checkout process, customers will receive an order confirmation email or notification confirming that their order has been successfully placed. The confirmation typically includes order details such as itemized lists, quantities, pricing, and delivery/pickup information.

### 7. Order Tracking:
Customers can track the status of their orders through Sysco Shop. They may receive notifications or updates on order processing, shipping, and delivery/pickup status. This helps customers stay informed and manage their orders effectively.

### 8. Customer Support:
Sysco Shop typically provides customer support through various channels, such as phone, email, or live chat. Customers can reach out to customer service representatives for assistance with orders, product inquiries, or technical issues.

### Benefits:
- Convenience: Sysco Shop offers a convenient way for customers to browse products, place orders, and manage their accounts online, saving time and effort compared to traditional ordering methods.
- Accessibility: The platform is accessible 24/7 from any internet-enabled device, allowing customers to place orders at their convenience, even outside of regular business hours.
- Streamlined Ordering Process: With features such as search functionality, detailed product information, and easy checkout, Sysco Shop streamlines the ordering process and makes it easier for customers to find and purchase the products they need.

### Considerations:
- Technical Requirements: To access Sysco Shop, customers need an internet connection and a compatible device such as a computer, tablet, or smartphone.
- Account Setup: Customers may need to create an account or log in to an existing account to access certain features and place orders through Sysco Shop.
- Delivery and Pickup Options: Customers should review delivery and pickup options, as well as associated fees and lead times, to ensure that they select the most suitable option for their needs.

Overall, Sysco Shop provides a user-friendly and efficient online platform for customers to order restaurant supplies and manage their accounts. It offers a wide range of features and benefits that help streamline the ordering process and enhance the overall customer experience.

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