Barry O'Reilly: the power of incentives to drive behavior change

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Beware the power of incentives. When Wells Fargo wanted to motivate their employees to do a better job, their incentive scheme backfired, and resulting in the largest corporate fine in US financial history

Business strategist Barry O'Reilly, author of Unlearn and Lean Enterprise, shares his experience working companies like American Airlines, Walmart, and Wells Fargo Bank to help them choose the right incentive schemes, and innovate smarter.

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amy jo kim
amy kim
game thinking
game design
design thinking
gamification
retention
user experience
customer journey
innovation
entrepreneurship
startup
product market fit
customer research
incentives
incentive systems
barry o'reilly
barry oreilly
unlearn