How to Cancel Refund or Return Purchased Game on Xbox Series X|S (Fast Tutorial)
11To cancel a digital game purchase on Xbox Series X|S, you can request a refund by following these steps:
Visit the Xbox Support page.
Sign in to your account.
Select the game you want to refund.
Click on the “Request a refund” button.
Follow the instructions to complete the refund process.
Please note that refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time1. If the refund request is approved, you’ll see it being processed on your Microsoft account, and you’ll no longer be able to access the digital game product1. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited
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