Fingerprint Reader or Scanner Not Working After Updating Windows 10 to Version 2004, 1909 or 1903

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Steps to Fix Error We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Fix Fingerprint reader/scanner Not working after updating Windows 10 to version 2004 or 1909, Fix Fingerprint Login Not Working on Windows 10, Fix Windows Hello Fingerprint Not Working In Windows 10

Fingerprint Reader/Scanner Not Working After Updating Windows 10
Step 1) Check power management settings
Right click your fingerprint reader device and choose Properties, go to the Power Management tab and uncheck Allow the computer to turn off this device to save power.
Step 2) Restart Credential Manager service
Step 3) Disable and enable your fingerprint reader
Make a right click on Fingerprint device and click on disable device and then again make right click on click on Enable device.
Step 4) Roll back the fingerprint sensor driver
Make a right click on Fingerprint device and select Properties, go to the driver tab and click on Roll back driver.
Step 5) Uninstall Fingerprint (Lenovo Fingerprint Manager Pro, Synaptics Fingerprint Driver, Goodix fingerprint) from device manager as well as apps and features. and then Download latest drivers for your fingerprint reader from system manufacturer’s website.
Open Device manager, make a right click on Fingerprint device and select Properties, go to the driver tab and click on uninstall.
Also uninstall Fingerprint driver from Apps and Features .
Restart your PC
Lenovo: https://support.lenovo.com/us/en/
HP: https://support.hp.com/
Dell: https://www.dell.com/support

Step 6) Remove and recreate your Windows Hello Fingerprint
Step 7) Remove and recreate your Windows Hello PIN
Step 8) Update System BIOS
Step 9) Perform Windows Clean Boot
Step 10) Run SFC and DISM Command
sfc /scannow
dism /online /cleanup-image /restorehealth
Step 11) Create a new local account as shown in the video



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Tags:
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