Fix Cisco Webex not working or launching on Windows
Here's how to Fix Cisco Webex not working or launching on Windows.
If Cisco Webex is not working or launching on Windows, there are a few things you can try:
1. **Restart your computer.** This can sometimes fix minor software glitches.
2. **Make sure you are using the latest version of Cisco Webex.** You can check for updates by opening Cisco Webex and clicking on the **Help** menu.
3. **Check your internet connection.** Make sure that you have a stable internet connection.
4. **Try launching Cisco Webex as an administrator.** To do this, right-click on the Cisco Webex icon and select **Run as administrator**.
5. **Uninstall and reinstall Cisco Webex.** To do this, open the Control Panel and go to **Programs and Features**. Select Cisco Webex and click on **Uninstall**. Once Cisco Webex has been uninstalled, download and install the latest version of Cisco Webex from the Cisco website.
6. **Try running Cisco Webex in compatibility mode.** To do this, right-click on the Cisco Webex icon and select **Properties**. Click on the **Compatibility** tab and check the box next to **Run this program in compatibility mode for**. Select a previous version of Windows from the drop-down menu and click on **OK**.
7. **Disable your antivirus software.** Sometimes, antivirus software can interfere with Cisco Webex. Try disabling your antivirus software and see if Cisco Webex launches.
8. **Update your graphics card drivers.** Outdated or corrupted graphics card drivers can cause problems with Cisco Webex. Try updating your graphics card drivers and see if Cisco Webex launches.
9. **Contact Cisco support.** If you have tried all of the above and Cisco Webex is still not working, you can try contacting Cisco support for assistance.
Here are some additional tips:
* **Check the system requirements.** Make sure that your computer meets the system requirements for Cisco Webex. You can find the system requirements on the Cisco website.
* **Try running Cisco Webex in a different browser.** If you are using Chrome, try using Edge or Firefox.
* **Try running Cisco Webex in a wired connection.** If you are using a wireless connection, try using a wired connection to see if that fixes the problem.
* **Try clearing your browser's cache and cookies.** This can sometimes fix problems with Cisco Webex.
* **Try disabling your firewall.** Sometimes, your firewall can interfere with Cisco Webex. Try disabling your firewall and see if Cisco Webex launches.
If you are still having problems, you can try contacting your IT department for assistance.