How to Fix Cannot use Content on PS5 & Restore Licenses (Best Method)
6Encountering the "Cannot use content" error or a padlock icon on your PS5 games is a common issue that typically indicates a problem with the game's license. The most effective and simple solution is to Restore Licenses. This process re-syncs your console's digital content library with the PlayStation Network (PSN) servers, verifying that you have the rights to access the games.
The Best Method: Restoring Licenses
From the PS5 home screen, go to Settings (the gear icon in the top-right corner).
Scroll down and select Users and Accounts.
In the left-hand menu, select Other.
Choose Restore Licenses.
Select Restore and wait for the process to complete.
This process can take anywhere from a few seconds to a few minutes, depending on the number of digital games you own. It's a safe procedure that will not delete any of your game data or progress.
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