How To Fix Crashing, Freezing, & Glitching On Xbox Series X or S (Easy Method)
12To fix crashing, freezing, and glitching on your Xbox Series X or S, you can try several troubleshooting steps that address common causes like software glitches, overheating, corrupted data, or hardware issues. Here’s how to resolve these problems as of March 24, 2025:
Restart the Console: Press the Xbox button on your controller to open the guide. Go to Profile & System, select Restart Console, and confirm. This clears minor software bugs that might cause freezing or crashing.
Power Cycle the Xbox: If a simple restart doesn’t work, fully power down the console. Hold the power button on the front of the Xbox for 10 seconds until it shuts off. Unplug the power cable from the console and wall outlet, wait 5 minutes, then plug it back in and turn it on. This resets the internal power supply and clears the cache, often fixing glitching or persistent crashes.
Check Ventilation: Overheating can lead to freezes or shutdowns. Ensure your Xbox is in a well-ventilated area—keep it flat, off carpet, and at least 4-6 inches from walls or objects. Feel the console after a crash; if it’s very hot, let it cool for 30 minutes before restarting.
Update the System: Go to Settings, System, Updates. If an update is available, install it. Outdated firmware can cause instability. Set your console to auto-update (Settings, System, Updates, “Keep my console up to date”) to avoid this in the future.
Close Quick Resume Games: Quick Resume can glitch, especially with certain titles. Press the Xbox button, highlight the game in the guide, press the Menu button, and select Quit. Reopen the game fresh to see if the issue persists.
Reinstall Problematic Games: If crashing happens with a specific game, uninstall it (My Games & Apps, highlight the game, press Menu, select Uninstall). Then reinstall it from the Microsoft Store or your disc. Corrupted game files might be the culprit.
Clear Local Cache: For glitching or freezing, clear the cache without losing data. Go to Settings, Devices & Connections, Blu-Ray, Persistent Storage, and select Clear Persistent Storage. This removes temporary files that might be causing issues.
Reset the Console (Keep Games): If the above fails, reset the system while preserving your games and apps. Go to Settings, System, Console Info, Reset Console, and choose Reset and Keep My Games & Apps. This wipes the OS and corrupted data but keeps your installed content.
Check Xbox Live Status: Visit xbox.com/status online. If services like matchmaking or the store are down, crashes might occur in online games—wait for Microsoft to resolve it.
Test with a Wired Controller: If using a wireless controller, connect it via USB. If glitching stops, the issue might be controller interference or low battery—replace batteries or sync it again (press the sync buttons on console and controller).
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