How to Fix if you Cannot use the Content Error on PS5 PRO Games (Easy Tutorial)
7If you're experiencing a "Cannot Use Content" error on PS5 Pro games, here are some steps you can take to fix the issue:
Check Your Internet Connection:
Ensure your PS5 is connected to a stable internet connection. A weak or intermittent connection could prevent content from being downloaded or activated correctly.
Verify Your Subscription:
If the content in question requires a PlayStation Plus subscription or another service (like PlayStation Now), ensure your subscription is active and valid. You can check this under Settings - Account Management - Account Information - Subscription.
Reboot the PS5:
Power cycle the PS5 by turning it off, unplugging it for 1-2 minutes, and then plugging it back in and restarting. This can sometimes resolve software glitches.
Check for System Software Updates:
Outdated system software can cause issues with game content. Go to Settings - System - System Software - System Software Update and Settings and ensure your PS5 is up-to-date.
Restore Licenses:
Sometimes, content may fail to activate if licenses are not properly recognized. To restore licenses, go to Settings - Users and Accounts - Other - Restore Licenses. This can help if there are issues with digital content.
Reinstall the Game or Content:
If the error is related to a specific game or downloadable content (DLC), try deleting and reinstalling it. This ensures any corrupted files are replaced with fresh ones.
Clear Cache and Rebuild Database:
Clearing the PS5's cache can sometimes resolve content-related issues. To do this:
Turn off the PS5 completely (hold the power button for 7 seconds).
Once off, press and hold the power button again until you hear a second beep to enter Safe Mode.
In Safe Mode, select Rebuild Database to fix any corrupted files or data issues.
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