How to Fix if you Can't Get 120hz on your Xbox Series X or S (Fix Can't Get 120 FPS games)
7If you're unable to get 120Hz working on your Xbox Series X or S, here’s a straightforward guide to troubleshoot and fix the issue without brackets:
1. Check Your TV or Monitor Compatibility
Your display must support a 120Hz refresh rate and have an HDMI 2.0 or HDMI 2.1 port. HDMI 2.0 supports 120Hz at 1080p or 1440p, while HDMI 2.1 supports 120Hz at 4K. Confirm your TV or monitor’s specs in its manual or on the manufacturer’s website. On your Xbox, go to Settings, General, TV & display options, then 4K TV details to see if your display supports 120Hz at your desired resolution like 1080p, 1440p, or 4K. If it doesn’t support 120Hz, upgrade your display. If it does but isn’t working, keep going.
2. Ensure You’re Using the Right HDMI Cable
The Xbox Series X and S come with an Ultra High Speed HDMI cable that supports HDMI 2.1. Older cables like HDMI 1.4 may not handle 120Hz at higher resolutions. Verify you’re using the included cable or a certified Ultra High Speed HDMI cable. If you’re using an older or incompatible cable, replace it with one that supports HDMI 2.0 or 2.1.
3. Connect Directly to the Display
If your Xbox is connected through an AV receiver or HDMI splitter, it might not support 120Hz passthrough. Plug the HDMI cable directly from your Xbox to your TV or monitor, skipping any intermediary devices. If 120Hz works when connected directly, the receiver or splitter is the problem. Upgrade to a device that supports HDMI 2.0 or 2.1 with 120Hz passthrough.
4. Enable 120Hz in Xbox Settings
Press the Xbox button on your controller to open the guide. Go to Profile & system, Settings, General, TV & display options. Under Display, select Refresh rate and choose 120Hz from the dropdown if it’s there. If 120Hz isn’t an option, check the resolution and lower it from 4K to 1440p or 1080p to see if 120Hz becomes available. If it still doesn’t show up, your display may not be detected correctly—move to the next steps.
5. Manually Override HDMI Settings
Sometimes the Xbox doesn’t automatically detect your display’s 120Hz capability. Go to Settings, General, TV & display options, Video fidelity & overscan. Under Display, change the override from Auto-detect to HDMI. Return to TV & display options, set your resolution like 1080p or 1440p, and check if 120Hz is now available under Refresh rate. This forces manual settings and often fixes detection issues.
6. Adjust TV or Monitor Settings
Some TVs or monitors need specific settings like enabling Game Mode or an HDMI Enhanced mode to unlock 120Hz. Check your TV or monitor’s manual or settings menu for options like HDMI Enhanced, HDMI 2.1, or 120Hz mode. Ensure the Xbox is plugged into the correct HDMI port, as some TVs have only one HDMI 2.1 port. Disable features like FreeSync or VRR temporarily to test compatibility. Adjust the settings as needed and recheck the Xbox display options.
7. Test with a Game That Supports 120 FPS
Even if 120Hz is enabled, not all games support 120 frames per second. The Xbox dashboard will run at 120Hz, but games need specific support. Launch a game known to support 120 FPS like Call of Duty: Warzone, Halo Infinite, or Rocket League. Check the game’s video settings to ensure Performance Mode or 120 FPS is enabled. If the game doesn’t run at 120 FPS, confirm it supports this feature and that you’ve enabled it in-game.
8. Troubleshoot Variable Refresh Rate Issues
Enabling VRR with 4K and 120Hz can cause signal loss or corruption on some TVs. Go to Settings, General, TV & display options, Video modes. Uncheck Allow variable refresh rate and test 120Hz again. If 120Hz works after disabling VRR, your TV may have a compatibility issue with VRR at 120Hz. Use 1080p or 1440p with VRR as a workaround if desired.
9. Reset Display Settings
Corrupted display settings can prevent 120Hz from working. Turn off your Xbox completely. Hold the Xbox button and Eject button on the console until you hear two beeps, about 10 seconds. The console will boot into low-resolution mode. Reconfigure your display settings from Settings, General, TV & display options. This resets video settings to default, letting you try enabling 120Hz again.
10. Update Firmware
Ensure your Xbox is updated by going to Settings, System, Updates. Check for TV or monitor firmware updates on the manufacturer’s website and apply them if available. Outdated firmware can cause compatibility issues, so keeping both devices updated is key.
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