How to Return Fortnite Items and Get a Refund

Channel:

Max Dalton

Subscribers:

186,000

Published on October 29, 2021 3:30:09 PM ● Video Link: https://www.youtube.com/watch?v=xH1Iin28Ceg

Game:

Fortnite (2017)

Category:

Guide

Duration: 3:32

23,761 views

170

In this video I'll show you how to return Fortnite items and request a refund. To be clear, I'll show you how to do this across all of the devices you can play Fortnite on: PC, Mac, Xbox, PlayStation, and Nintendo Switch.

Timestamps:
Introduction: 0:00
Steps to Return Fortnite Items and Get a Refund: 0:52
Conclusion: 3:12

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Video Transcript:
Maybe you made an impulse purchase of a skin, emote or some other item on Fortnite, only to have buyer's remorse a few days later. Or maybe you purchased something on accident or without a parent's permission. Or maybe you bought something on Fortnite, but it ended up being not quite what you expected. Whatever the reason, Epic Games does make it possible to return up to three items a year and get a refund in the form of V-Bucks. The only caveat is that you can only return an item you've purchased with V-Bucks in the last 30 days.

Now let's walk through the steps to return Fortnite skins, emotes and other items and request a refund.

Step 1. Navigate to the Fortnite home screen, and then press the button on your controller or keyboard to access the Fortnite menu screen. You can access this menu on a PC or Mac by pressing the "Escape" key, on an Xbox by pressing the "Menu" button, on a PlayStation by pressing the "Options" button, or on a Nintendo Switch by pressing the "+" button. The menu is displayed.

Step 2. Choose "Settings" in this menu. The Settings screen is shown.

Step 3. Highlight the icon that looks like a silhouette of a person in the menu across the top of the screen. The Account and Privacy screen is displayed.

Step 4. Navigate to the Account section, and then click "Submit a Request" next to Return Requests. The Fortnite Return Request screen is shown, defaulting to the Item Selection window. The Item Selection window shows you all of your Fortnite purchases over the last 30 days that are eligible for a refund. Additionally, you can also see how many return requests you have available on the right side of this screen.

Step 5. Scroll through the Item Selection window until you find the item you want to return and get a refund for, and then click to select that item. You'll advance to the Reason screen.

Step 6. Choose your reason for wanting to return this specific Fortnite item and get a refund from Epic Games. In this example I'll choose "Item Not As Expected." You'll advance to the Submit Request screen, which will display a warning message letting you know how many total return requests you have remaining.

Step 7. Click "Submit Return Request." The next screen asks if you're really sure you want to use a return request.

Step 8. Choose "Yes, I want to use a return request" to proceed. A Submitting Request message will be displayed briefly before a message is shown letting you know that your return request was approved. You'll be told what item you returned, and also how many V-Bucks were credited back to your Fortnite account. You can see your adjusted V-Bucks total at the top of the screen, and you can also see how many return requests you have remaining.

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