SERVICE DIFFERENTIATION IN HINDI | Concept, Examples, Characteristics, Components of Differentiation
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SERVICE MARKETING VIDEO - #3
Previous Videos :
Basics about SERVICE MARKETING - https://youtu.be/T456sxZ0EIo
7 P's of Service Marketing - https://youtu.be/3U5o2PT8qlU
This video consists of the following:
1.Meaning / Concept of Service in Hindi (What is a Service?)
2. Examples of Service (Real life examples)
3. Characteristics of Service :
i. Intangibility
ii. Inseparability
iii. Variability
iv. Perishability
4. Ways to differentiate your services from competitors (7 ways):
i. Ordering ease
ii. Delivery
iii. Equipment
iv. Customer training
v. Price
vi. Offer
vii. Image
INSTAGRAM : https://www.instagram.com/mr_singh.01_/
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