How to Fix Messages Not Loading on PS5 Console (Fast Tutorial)
I’m sorry to hear that you’re having trouble with your PS5 console. Here are some steps you can try to fix the issue:
Check if your PS5 is connected to the internet.
Go to Settings - System - System Software - System Software Update and Settings - Update System Software. Wait for the PS5 to verify if any update is available, then download it and once the update process is finished check if the error is fixed.
If the issue persists, you can also try restarting your PS5 console by holding down the PS button on your controller until the Quick Menu shows up, then selecting Restart PS5
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