How to Fix Roku Remote Not Working or Pairing (Reset Method)
2If your Roku remote isn’t working or pairing, the issue could stem from battery problems, connection issues, or a malfunctioning remote. Below are steps to troubleshoot and fix both Infrared IR and Wi-Fi Voice/Enhanced Roku remotes, tailored to common scenarios:
For Infrared IR Remotes - Simple Remote, No Pairing Needed
IR remotes require line-of-sight to the Roku device and don’t pair via Wi-Fi. If it’s not responding:
Check Batteries: Remove the batteries, wait 10 seconds, and insert fresh ones. Weak batteries are a common issue.
Ensure Line-of-Sight: Point the remote directly at the Roku with no obstructions like furniture or glass. IR signals need a clear path.
Power Cycle Roku: Unplug your Roku from power for 10 seconds, then plug it back in. Wait for the home screen, then test the remote.
Test the Remote: Point it at a smartphone camera and press any button. If you see a flashing light on the camera screen, the IR signal is working. If not, the remote may be defective.
Clean the Remote: Ensure the IR window, usually at the top, isn’t blocked by dirt or sticky residue—wipe it gently with a cloth.
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