How to Fix TV Volume Controls Don't Work on Firestick Remote (100% Guide)
1If the volume controls on your Firestick remote aren’t working for your TV, you can troubleshoot and reconfigure it using your phone (since you lost the old remote). Here’s how:
Verify Remote Compatibility:
Ensure your Firestick remote supports IR (infrared) for TV control (e.g., Alexa Voice Remote with volume buttons). Check Amazon’s product page for your remote model.
Set Up the Fire TV App:
Download the Amazon Fire TV app (iOS/Android) on your phone.
Connect your phone to the same Wi-Fi network as your Firestick.
Open the app, select your Fire TV device, and enter the 4-digit code shown on your TV (if prompted).
Use the app’s virtual remote to navigate (swipe to move, tap to select).
Confirm Remote is Paired:
Verify the remote controls the Firestick. If not, pair it:
In the app, go to Settings, Controllers & Bluetooth Devices, Amazon Fire TV Remotes, Add New Remote.
Press and hold the Home button on the remote for 10-20 seconds until paired (look for on-screen confirmation).
Reconfigure Volume Control:
In the Fire TV app, navigate to Settings, Equipment Control, Manage Equipment, TV, Change TV (or Set Up TV if no TV is configured).
Select your TV brand (e.g., Samsung, LG, Sony). If not listed, choose Other or try manual setup.
Follow prompts to test IR signals. Press the Volume Up or Power button on the remote when instructed.
Confirm if the TV responds (e.g., volume changes or power toggles). Select Yes in the app if it works, or No to try another IR code until successful.
Save the settings once the volume works.
Troubleshoot if Volume Still Doesn’t Work:
Check line of sight: Ensure the remote has a clear path to the TV’s IR sensor (point directly at the TV).
Restart Firestick: Unplug it, wait 60 seconds, plug it back in, and retry the setup.
Reset the remote: Remove batteries, press and hold the Home button for 10 seconds, reinsert batteries, and retry pairing and setup.
Manual IR code entry: If automatic setup fails, find your TV’s IR codes (in the TV manual or Amazon’s support site) and enter them manually in the app.
Update firmware: Go to Settings, My Fire TV, About, Check for Updates to ensure your Firestick is running the latest software.
Check TV compatibility: Some TVs (especially newer models using RF/Bluetooth) don’t support IR control. If so, the Firestick remote may not work for volume.
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