How to Fix Downloads Not Working or Stuck on PS4 Console (Best Method)
0Downloads not working on your PS4 can be incredibly frustrating. This issue can stem from various sources, including network problems, insufficient storage, corrupted data, or even issues with your PlayStation Network (PSN) account or the PSN servers themselves.
Here's a comprehensive guide to troubleshoot and fix download issues on your PS4:
1. Check the Basics
Restart Your PS4: A simple power cycle can resolve temporary glitches.
Hold the power button on the console for about 7-10 seconds until it fully shuts down (two beeps).
Unplug the power cord from the PS4 and the wall for 5 minutes.
Plug everything back in and try the download again.
Check PSN Status: Before anything else, verify if PlayStation Network services are experiencing issues.
Visit the official PlayStation Network Service Status page on your phone or computer.
If any services are down (especially for "PlayStation Store" or "Gaming and Social"), you'll need to wait until they are resolved by Sony.
Check Your Internet Connection:
On your PS4, go to Settings - Network - Test Internet Connection.
Check your "Connection Speed (Download)" and "PlayStation Network Sign-In" status. If the sign-in fails or speeds are very low, troubleshoot your home network (see section 4).
Pause and Resume Download:
Go to Notifications - Downloads.
Select the problematic download.
Press the OPTIONS button and choose "Pause" (if available), then "Resume."
Delete and Restart Download:
Go to Notifications - Downloads.
Select the problematic download.
Press the OPTIONS button and choose "Delete."
Go to your Library (or the PlayStation Store) and try downloading the content again. For disc games, eject the disc, clean it, and reinsert it.
Check for System Software Updates:
Go to Settings -System Software Update.
Ensure your PS4 is running the latest system software. Outdated firmware can cause various issues.
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