How to Fix PS4 Error Code CE-36329-3 & An Error has occurred with system software
1The PS4 error code CE-36329-3, often accompanied by the message "An error has occurred with system software," indicates a problem with your PS4's system software or potentially its hard drive. This is a common error, and there are several troubleshooting steps you can take.
Here's a breakdown of solutions, from simplest to most drastic:
1. Basic Troubleshooting (Always Start Here)
Restart the PS4 completely:
Hold the power button on the front of the console for about 7 seconds until you hear two beeps and the console fully shuts down (not rest mode).
Unplug the power cord from the back of the PS4 and from the wall outlet.
Wait for at least 5-10 minutes to allow the console to completely discharge.
Plug everything back in and try turning on your PS4 normally.
Restart the game/application: If the error occurs only with a specific game, try closing and restarting that game.
Check for System Software Updates:
Go to Settings System Software Update.
If an update is available, download and install it. This can often resolve minor software glitches.
Check for Game Updates:
Highlight the problematic game on your home screen.
Press the OPTIONS button on your controller.
Select Check for Update.
2. Rebuild Database (Safe Mode Option 5)
This option helps to reorganize the files on your hard drive, which can fix corrupted data and improve system performance. It won't delete your games or save data.
Turn off your PS4 completely: (Hold the power button until you hear two beeps and the console is off).
Enter Safe Mode:
Press and hold the power button on the console. You'll hear one beep immediately.
Continue holding the power button for about seven seconds until you hear a second beep. Release the button.
Connect your DualShock 4 controller to the PS4 using a USB cable (ensure it's a data-transfer cable, not just for charging) and press the PS button.
From the Safe Mode menu, select Option 5: Rebuild Database.
Follow the on-screen prompts. This process can take anywhere from a few minutes to several hours, depending on the amount of data on your hard drive.
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