How To Fix PS4 Mic Not Working & You Can Hear Sound in Headset (Best Method)
1It's a common and frustrating issue to hear game audio and party chat through your PS4 headset, but your microphone isn't picking up your voice. This usually points to a mic input problem rather than an overall audio output issue. Here's a comprehensive troubleshooting guide:
1. Check the Headset Itself (First & Foremost)
Mute Switch: The most common culprit! Many headsets have a physical mute switch on the cable, earcup, or detachable mic boom. Make sure it's in the "unmuted" position.
Volume Dial (Mic): Some headsets have separate volume controls for game audio and microphone output. Ensure the mic volume dial is turned up.
Mic Connection:
Detachable Mic: If your headset has a detachable microphone, ensure it's fully and securely plugged into the headset. Sometimes, it looks connected but isn't quite seated.
3.5mm Jack: Make sure the 3.5mm jack is pushed all the way in to the PS4 controller's port. You should feel a distinct click. Even a tiny gap can cause the mic to fail while audio still works. Try wiggling it slightly.
Headset Health:
Try on Another Device: Plug your headset into a smartphone, computer, or another console. Make a test call or record your voice. If the mic still doesn't work there, the headset's microphone is likely faulty, and you'll need a new one.
2. PS4 Quick Menu Settings (Most Common Software Fix)
This is a crucial step as hidden mic mute options can be found here.
Hold the PS Button: Press and hold the PS button (the PlayStation logo button in the middle of your controller) for a few seconds until the Quick Menu appears on the left side of the screen.
Go to Sound/Devices: Navigate to Sound/Devices.
Check Microphone Settings:
"Mute All Microphones": Ensure this option is UNCHECKED. This is a common culprit and is often overlooked as it's not in the main settings menu.
"Adjust Microphone Level": Select this. While you speak into your headset, you should see the input level bar react to your voice. If it's not moving at all, the PS4 isn't detecting input, even if the headset is functional. Adjust the level to ensure it's in the "Good" range.
"Output to Headphones": Make sure this is set to "All Audio" if you want all sound through your headset, or "Chat Audio" if you only want chat audio. This mainly affects what you hear, but double-checking it doesn't hurt.
"Volume Control (Headphones)": Ensure this is turned up. This affects your listening volume, but sometimes overall audio settings can interfere.
3. PS4 System Settings
Go to Settings: From the PS4 Home screen, go to Settings (the toolbox icon).
Devices: Select Devices.
Audio Devices: Choose Audio Devices.
Input Device:
Make sure your headset is selected as the Input Device (e.g., "Headset Connected to Controller" or the specific name of your USB headset). If you have a PlayStation Camera connected, ensure it's not defaulting to the camera's mic.
Adjust Microphone Level: Just like in the Quick Menu, select "Adjust Microphone Level" here and speak into your mic to confirm input.
Output Device: Confirm that your output device is correctly set to your headset if you want all audio through it.
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