How to Fix the A,B,X,Y Buttons or D Pad on Xbox Series X or S Controller (Open & Take Apart)
0Fixing the A, B, X, Y buttons or D-pad on an Xbox Series X or S controller due to issues like unresponsiveness, stickiness, or failure to register inputs often involves cleaning, replacing components, or addressing underlying mechanical issues. Below is a step-by-step guide based on common problems and repair techniques.
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Tools needed: small Phillips screwdriver, T8 Torx security screwdriver, plastic spudger or pry tool, tweezers, isopropyl alcohol (90% or higher), cotton swabs, and optionally, replacement buttons or D-pad components (available from sites like Amazon or iFixit). Note: These steps apply to the Xbox Series X/S Wireless Controller (Model 1914).
Step-by-Step Repair Guide
Diagnose the Issue:
Test the buttons/D-pad using the Xbox Accessories app on a PC or Xbox to confirm which inputs are unresponsive or sticky. Lightly press the buttons at different angles to check for dead spots, as some Xbox controllers have a known issue with face buttons not registering when pressed lightly at certain angles.
Common causes include dirt buildup, worn rubber contact pads, damaged buttons, or a faulty bottom motherboard.
Prepare Your Workspace:
Work on a clean, flat surface with good lighting.
Power off the controller, remove batteries, and disconnect any cables.
Open the Controller:
Remove the battery cover and batteries.
Peel back the label in the battery compartment to reveal a hidden screw (or carefully puncture the center if you don’t mind damaging the label).
Remove five screws: Use a T8 Torx security screwdriver to remove the four screws on the back (two at the top grips, two at the bottom grips) and the hidden screw in the battery compartment.
Pry open the shell: Use a spudger to gently separate the plastic shell, starting at the bottom and working around the edges. Be cautious not to break the clips or damage the ribbon cables inside.
Remove the top plastic cover: Lift the faceplate to access the buttons and D-pad.
Clean the Buttons and D-Pad:
Inspect for debris: Check the A, B, X, Y buttons and D-pad for dust, crumbs, or sticky residue (common from sweat, snacks, or spills).
Clean with isopropyl alcohol: Dip a cotton swab in isopropyl alcohol and clean around the buttons and D-pad, focusing on crevices. Press the buttons repeatedly to work the alcohol into the mechanism and loosen debris. Allow it to dry (alcohol evaporates quickly).
Clean contact pads: Remove the rubber contact pads under the buttons/D-pad (small rubber pieces that press against the motherboard). Clean them with alcohol and ensure the carbon contacts are intact. If worn or damaged, these pads may need replacement (available online).
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