How to Fix Video Clips Not Uploading to PS App on Phone (PS5 Tutorial)
25 Easy Methods to Fix Video Clips Not Uploading to PlayStation App on Phone
Check Network/PSN Status
Check PlayStation Network status page for cloud outages. Test PS5 WiFi: Settings, Network, Test Internet Connection. Restart router/PS5. Set DNS to 8.8.8.8/8.8.4.4.
Update App and PS5
Update PlayStation App via App Store/Google Play, sign out/in. Update PS5: Settings, System, System Software Update. Link PS5 in app Settings.
Verify Auto-Upload
Enable auto-upload: Settings, Captures and Broadcasts, Captures, Auto-Upload. Ensure rest mode internet: Settings, System, Power Saving, Stay Connected to Internet. Check clips are 3 min or less, 1080p.
Clear Cache/Reinstall App
Clear app cache (Android: Settings, Apps, PlayStation App, Clear Cache; iOS: Offload App). Reinstall app. Clear PS5 cache in Safe Mode (hold power button 7 seconds, select Clear Cache).
Manual Upload/Workarounds
Manually upload: Media Gallery, select clip, Upload to Capture Gallery. Or copy to USB: Media Gallery, Copy to USB. Share to YouTube/Twitter and download on phone.
Quick Tips
Likely Cause: WiFi issues or PSN outages (linked to your "Something Went Wrong" error). Start with Method 1.
Clip Limits: 3 min max, 1080p, manual captures only.
Rest Mode: PS5 needs internet in rest mode for uploads.
Start with Methods 1 and 3. Share error details for further help!
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